ryanchenier2 days ago3 minThe Power of Churn: Understanding Customer Loss Is a Key to GrowthIn business, it’s natural to focus on customer acquisition as the main driver of growth. However, customer retention is just as critical,...
ryanchenier2 days ago3 minUnderstanding Customer Acquisition Cost (CAC): A Key to Business GrowthIn today’s competitive marketplace, understanding how much it costs to acquire new customers is fundamental to building a profitable and...
ryanchenier2 days ago3 minUnderstanding Customer Lifetime Value (LTV): A Secret to Long-Term ProfitabilityWhen it comes to building a sustainable and profitable business, understanding your Customer Lifetime Value (LTV) is important. LTV goes...
ryanchenier5 days ago3 minUnderstanding the J-Curve: Why Growth Can Feel Like a Setback Before SuccessIntroduction: For many businesses, the path to growth comes with early-stage challenges that may feel like setbacks. In the first years...